At Jewe Lense, we aim to process and deliver your order as quickly and safely as possible.
Order Processing
Orders are generally processed within [1–3 business days] after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Processing times may be longer during sales, promotions, holidays, or periods of unusually high order volume.
Delivery Time
Estimated delivery times are:
Within Pakistan: [2–5 business days]
Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, weather, public holidays, incorrect addresses, or other circumstances beyond our control.
Shipping Charges
Shipping charges will be displayed at checkout or communicated before order confirmation.
Standard Shipping
Free Shipping
Order Tracking
Where tracking is available, customers may receive a tracking number through email, SMS, WhatsApp, or another communication method.
Incorrect Delivery Information
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an order cannot be delivered because incorrect information was provided, additional delivery charges may apply.
Delayed or Missing Orders
If your order has not arrived within the expected delivery period, please contact us with your order number.
We will work with the relevant courier service to investigate the shipment.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photos of the package and products.
International Shipping
International shipping is [available/not currently available].
If international shipping is available, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.